Was less than one year from the first Salesforce Chatter announced and only three months since the company made generally available collaboration tool like Facebook.
Now, the tool that has seen rapid adoption by customer Salesforce since its launch, is preparing for its first major upgrade, at the Conference today in San Francisco Oracle OpenWorld, the company is expected to announce the vibration of 2, a feature-rich update which will be available next month.
Salesforce CRM makes no secret of the fact that wasted words is practically growing mold of Facebook and Twitter, complete with a newsfeed, profiles and features "next".But the company is also enhancing it to meet the changing needs of collaboration and communication of the companies.
At the same time, is expanding the company's scope even beyond those that use the management tools the traditional customer relationship that gave her rise as a working tool cloud-based Salesforce. There are a lot of employees in a company that does not necessarily deal with customers themselves, but might need to be updated on things like invoices pending.
Through the vibration, employees can follow a document or file, means that they will receive an update every time someone makes a change to the file.This is a precious time and resource savings more than having to an attachment with an updated document for all members of the project, which may require e-mail access.
And anything that can reduce the amount of frivolous e-mail sent automatically Gets my attention.
But more than this. the company has been bombarded with requests from customers about tools and features they want by the vibration of make it even better.Among those who announced today:
Filters: Allows workers to filter the feed from groups, people record and follow quick spruce. Topics:Think Twitter hashtags and the ability to follow the posts and comments about a particular subject.Recommendations: The algorithms are smart enough to make recommendations about colleagues to follow or join groups, based on common connections as the management hierarchy.Desktop:An Adobe Air desktop client allows popup alerts from vibration feed without maintaining a browser open.Analytics:Administrators have the tools to create reports and dashboards on vibration of use.File:Employees can drag and drop files-from documents and presentations, photos and other media files-directly in vibration.Search:A toolbar that analyzes the feeds, comments, files or updates in real time for an update.Digest e-mail:Been away for the day? A daily or weekly update will provide users with a summary of the most recent posts of their feeds.Chatter Central: a vibration of the new home page where users can find all the vibration of related information they need.Chatter is a free tool within Salesforce and the update will also be free. users who don't need tools Salesforce but could benefit from collaboration tools within vibration may acquire only one vibration of license for $ 15 per month, per user.
Separately, BMC said that Chatter 2 will be added to its application for undertaking ServiceDesk.
Related:
Salesforce Announces Chatter Mobile apps for iOS, BlackBerry, Android
Sam Diaz is a senior editor at ZDNet.
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