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Salesforce.com's Chatter 2 Adds More Twitter, Facebook Features | News & Opinion | PCMag.com Subscribe Try PC Magazine Digital Edition: now only $1/month Sign up for Free Email Newsletters from the PCMag Network Get PCMag.com headlines on your desktop with RSS HomeREVIEWS Categories Editors' Choice Consumer Electronics Desktops Digital Cameras HDTVs Laptops MP3 Players Netbooks Cell Phones Printers Security Software MORE > Top Reviews Sage ACT! 2011 Premium Sage ACT! 2011 hasn't greatly changed since last year, but it's got enough new tweaks to make it worth the price and to make the ultimate contact management tool even better.
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Pcmag.com $(document).ready(function() { $('.search-box').focus(function() { $(this).attr('value', '') .css('color', '#000'); }); $('.search-box').blur(function() { var searchContents = $(this).attr('value'); if (searchContents == '' && searchContents != 'SEARCH') { $(this).attr('value', 'SEARCH') .css('color', '#ccc'); } }); }); HomeProduct GuidesSoftwareSmall Business CRMSalesforce.com's Chatter 2 Adds More Twitter, Facebook Features Salesforce.com's Chatter 2 Adds More Twitter, Facebook Features email share print reprint Share this page Social Sharing Sponsored by: By: Samara Lynn09.22.20100 comments Salesforce.com announced Chatter 2, the update to its Chatter platform, which extends collaboration in the enterprise by leveraging the social-networking features of Twitter, Facebook, and Google.
New features and enhancements include:
ul.article_ul {list-style-type:disc!important;}ul.article_ul li {margin-left:20px!important; padding:0px 15px 17px 3px!important;}table.pcm_table1 {border-collapse:collapse!important; border:1px solid #CCC!important;}table.pcm_table1 td, th {border:1px solid #CCC!important; padding:3px;}Chatter Filters: Chatter Filters enable employees to quickly find and focus on only the relevant posts they need at any given time by filtering their Chatter Feed by the groups, people, and records they follow.Chatter Filters: Chatter Filters enable employees to quickly find and focus on only the relevant posts they need at any given time by filtering their Chatter Feed by the groups, people, and records they follow.Chatter Topics: With Chatter Topics, employees can associate their updates with other posts and comments on the same topic by using a hashtag (#). Combined with Chatter Search, employees can find updates and comments that match any Chatter topic.Chatter Recommendations: With Chatter Recommendations, employees receive automated suggestions of colleagues to follow and groups to join. Chatter recommends people based on criteria such as connections in common, number of followers, and management hierarchy. Similarly, public groups are recommended based on their popularity and relevance to that employee.Chatter Desktop: Powered by Adobe Air, Chatter Desktop allows employees to post updates, comments, files and links without opening a Web browser, and displays pop-up alerts to instantly notify employees of important updates. Chatter Desktop was built with Adobe Flash Builder for Force.com.Chatter Analytics: With Chatter Analytics, admins can create reports and dashboards on Chatter usage in their company across users as well as their followers, feeds, comments, groups, members, and group comments. This gives visibility into the major contributors and how people are using Chatter, with the ability to segment usage and determine best practices.Chatter Files: Employees can store, update, and share documents, presentations, photos and media files in one place. With Chatter Files, people can now follow files shared by colleagues and receive a Chatter update once a new version is posted so they always have the current version. Dashboard Chatter: Dashboard Chatter empowers employees with the ability to follow and get dashboard updates in their real-time feeds. They can stay tuned to discussions around dashboard data such as sales funnels and close rates, and collaborate with colleagues to get collective insight from the community to speed up and improve decision making.Report Chatter:With Report Chatter, employees can follow reports that are important to them and get updates within their feed, allowing them to be active members of the conversations around critical issues. Activity Chatter: Employees can now track the progress of important tasks and get notifications on calendar and meeting updates. Activity Chatter allows employees to collaborate with colleagues on customer calls and meeting agendas within the task or event record, reducing e-mails and phone calls.Chatter Central: Chatter Central offers employees new to Chatter with a guided checklist of how to get started so they can make the most of their experience.Chatter Search: Chatter Search allows employees to search across every Chatter feed, file, profile, update and comment in real-time to get a comprehensive view on a given keyword or customer.Chatter E-mail Manager: With Chatter E-mail Manager, employees can configure their e-mail notification settings and choose the frequency and scope of e-mails sent by Chatter. Chatter E-mail Digest: Employees can now receive a daily or weekly Chatter e-mail digest of the latest Chatter posts from their feed or group feeds.
Chatter 2 will be available at no additional charge to Salesforce CRM and Force.com subscribers. The features are currently scheduled to be available in October 2010.
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